Project: Case Study–Digital Transformation in Healthcare
The Client: Deloitte Canada
The Brief:
Write a Case Study that serves 3 purposes:
1. To give prospects an in-depth understanding of the complex issue of Digital Transformation and how it was solved with Deloitte’s unique approach, products, and domain expertise.
2. To illustrate internally to Deloitte Leadership and other Practices how to spot a Digital Transformation opportunity like the CPSO Case Study example, in turn, improving how Deloitte partners and delivers the best value for its clients (by leveraging the One Deloitte vision).
NB. When Deloitte began working with CPSO, it wasn’t a digital transformation project; it was a project with the real estate team because CPSO was drowning in paper documents and running out of office space for its people.
3. To help potential clients understand where they are in the Digital Transformation journey and what they can accomplish with the right partner–because people don’t necessarily understand where they are on the spectrum of digital transformation, where they need to be, or where they’d like to go.
The Process/Strategy:
We followed my standard process for writing Case Studies/Client Stories, viewable here.
The Output:
To view the Case Study on Deloitte’s website, click here, or to view a pdf, click here.
